1. Admin User Interaction Flow

The admin user has complete control over the platform, including managing agencies, sub-accounts, and overall platform settings.

Landing and Registration

• Action: Admin user visits the admin portal and logs in with their credentials.
• Explanation: The admin portal is the gateway for administrative tasks.
• Components:
  • Login Form: Username and password fields.
  • Two-factor Authentication: Additional security layer.

Dashboard Access

• Action: After logging in, the admin is directed to the admin dashboard.
• Explanation: The admin dashboard provides a high-level overview of platform activities, user management, and system settings.
• Components:
  • Welcome Message: Personalized greeting.
  • System Overview: Metrics on user activity, system health, and performance.
  • Quick Links: Shortcuts to common tasks like user management and settings.
  • Notifications: Alerts for system updates or issues.

User Management

• Action: Admin can manage agencies and sub-accounts.
• Explanation: Admins can create, edit, and delete agency and sub-account users.
• Components:
  • User List: List of all users with search and filter options.
  • User Details: View and edit user details.
  • Create User: Form to create new agency or sub-account users.
  • Role Assignment: Assign roles and permissions to users.

Platform Settings

• Action: Admin can configure global platform settings.
• Explanation: Admins can adjust system settings, branding, and integrations.
• Components:
  • Branding: Customize platform appearance (logo, colors, themes).
  • Integrations: Set up integrations with third-party services (e.g., payment gateways, analytics).
  • Security Settings: Configure security policies and access controls.

Monitoring and Analytics